Privacy Policy
1. What we collect
We collect the information you give us when you place an order, create an account or contact support: name, delivery address, email, phone number and order details. We also collect limited technical data (IP address, browser type, pages visited) to keep the site secure and to understand which products people look for.
2. How we use it
We use your data to process and deliver orders, to answer enquiries, to prevent fraud, and - only if you subscribe - to send occasional product updates. We never sell your personal data.
3. Cookies
We use essential cookies to keep your cart, language and currency settings working, and a browsing-history cookie for the recently viewed feature. You can clear cookies at any time in your browser; essential cookies are required for checkout.
4. Sharing
We share only what is necessary with the parties that deliver your order: payment processors, carriers, and email providers. Each is bound by its own data-processing terms.
5. Retention
Order records are kept as long as required by tax and accounting rules. Marketing subscriptions are kept until you unsubscribe. Browsing data expires automatically.
6. Your rights
You may request a copy of your data, ask us to correct or delete it, or withdraw marketing consent at any time. Write to the support address on our contact page and we will respond within 30 days.
7. Security
Traffic is encrypted in transit, payment card details are handled by the payment provider and never stored on our servers, and access to customer data is restricted to staff who need it.
8. Contact
Questions about this policy can be sent through the contact page. We will update this document when our practices change and revise the date above.
We collect the information you give us when you place an order, create an account or contact support: name, delivery address, email, phone number and order details. We also collect limited technical data (IP address, browser type, pages visited) to keep the site secure and to understand which products people look for.
2. How we use it
We use your data to process and deliver orders, to answer enquiries, to prevent fraud, and - only if you subscribe - to send occasional product updates. We never sell your personal data.
3. Cookies
We use essential cookies to keep your cart, language and currency settings working, and a browsing-history cookie for the recently viewed feature. You can clear cookies at any time in your browser; essential cookies are required for checkout.
4. Sharing
We share only what is necessary with the parties that deliver your order: payment processors, carriers, and email providers. Each is bound by its own data-processing terms.
5. Retention
Order records are kept as long as required by tax and accounting rules. Marketing subscriptions are kept until you unsubscribe. Browsing data expires automatically.
6. Your rights
You may request a copy of your data, ask us to correct or delete it, or withdraw marketing consent at any time. Write to the support address on our contact page and we will respond within 30 days.
7. Security
Traffic is encrypted in transit, payment card details are handled by the payment provider and never stored on our servers, and access to customer data is restricted to staff who need it.
8. Contact
Questions about this policy can be sent through the contact page. We will update this document when our practices change and revise the date above.